Frequently Asked Questions
General Sea Pines Resort® Accommodations Questions
When is check-in and check-out time at The Sea Pines Resort?
Check-in begins at 4pm. If you arrive early you are welcome to enjoy the resort’s amenities, you will be notified by phone when you should return to the front desk to pick-up your keys.
Check-out is 10am. Late check-outs are not guaranteed, and are provided based on availability. If a late check-out is provided upon request, a late checkout fee will apply.
What is your cancellation policy?
Homes and Villas Cancel Policy
Deposits will be refunded for reservations canceled at least 91 days prior to arrival for villas and 121 days prior to arrival for homes. Reservations canceled within this period will forfeit the 50 percent deposit. Reservations canceled within 30 days of arrival will forfeit the full rental amount.
The Inn & Club at Harbour Town Cancel Policy
Cancellations must be made prior to seven days for deposit refund. Cancellations within seven days of arrival forfeit the full deposit.
How can I make a reservation for The Sea Pines Resort online?
To book a reservation for accommodations for The Sea Pines Resort, please visit accommodations. To book a tee time, visit our booking page.
Do I need a credit card to make a reservation?
Yes. The Sea Pines Resort accepts Visa, MasterCard, American Express and Discover cards.
Are pets allowed at The Sea Pines Resort?
Dogs are permitted in designated homes and villas. A dog-friendly unit can be identified using the filters on the home and villa property search, and selecting “dog friendly.” The pet policy permits one dog, less than 50 lbs. in dog-friendly villas; no other type of pet is permitted. A non-refundable fee will be charged at the time of the reservation based on the size of the unit. For additional information, click here.
How many rooms do you have at The Sea Pines Resort?
The Inn & Club at Harbour Town has 60 rooms. We have more than 400 homes and villas on our rental program.
Home & Villa Questions
Where do I check in upon arrival?
Please visit The Sea Pines Resort Welcome Center, located at 32 Greenwood Drive, where our front desk staff will assist you with check-in, share directions to your rental property and provide you with two complimentary gate passes to access Sea Pines.
Your party must have a gate pass to enter Sea Pines by car, bicycle or foot, and it must be shown at the security gate. Once you’ve received your gate pass, please place it on your vehicle’s dashboard for unlimited access to and from Sea Pines.
Address and Google directions to The Sea Pines Resort Welcome Center: 32 Greenwood Drive, Hilton Head Island, SC 29928
What if I arrive after hours?
If you arrive after hours, please walk to the front door of The Sea Pines Resort Welcome Center and pick up the phone located to your right, next to the after-hours check-in lock box. Our 24-hour staff will instruct you on how to retrieve your check-in information from the lock box. Please return to the welcome center the following day to provide credit card information and sign your registration card.
Inn & Club Questions
Where do I check in upon arrival?
As a guest of The Inn & Club at Harbour Town, you will receive two complimentary gate passes to enter Sea Pines. If you did not receive gate passes in the mail prior to your arrival, please visit the front desk at The Sea Pines Resort Welcome Center, located at 32 Greenwood Drive, where our staff will provide you with two complimentary gate passes to access Sea Pines.
Your party must have a gate pass to enter Sea Pines by car, bicycle or foot, and it must be shown at the security gate. Once you’ve received your gate pass, please place it on your vehicle’s dashboard for unlimited access to and from Sea Pines.
Address and Google directions to The Sea Pines Resort Welcome Center: 32 Greenwood Drive, Hilton Head Island, SC 29928
Address and Google directions to The Inn & Club at Harbour Town: 7 Lighthouse Lane, Hilton Head Island, SC 29928
What if I arrive after hours?
We kindly ask that you stop at The Sea Pines Resort Welcome Center and proceed to the front door where you will find a phone located to your right next to the after-hours check-in lock box. Please pick up the phone and a member of our 24-hour staff will instruct you on how to retrieve your gate pass from the lock box.
There will be a 24-hour concierge available at The Inn & Club at Harbour Town to welcome you and complete your check-in.
Amenities at Sea Pines
Do I need a gate pass to visit restaurants and the beach at The Sea Pines Resort?
A Sea Pines gate pass is required to enter the community and visit restaurants. You can dine in any Sea Pines Resort restaurant and be reimbursed for your gate pass with a check over $30.
Does The Sea Pines Resort operate the gate at Sea Pines?
No, The Sea Pines Resort does not operate the gate at Sea Pines. It is operated by Sea Pines Community Service Associates (CSA). Please note the CSA is not affiliated with The Sea Pines Resort and provides additional rules and regulations governing the community, as well as gate access.
Where can I access the beach at The Sea Pines Resort?
The beach can be accessed from the Sea Pines Beach Club
Is there parking at the Sea Pines Beach Club?
Parking at the Sea Pines Beach Club is reserved exclusively for guests of The Sea Pines Resort and Sea Pines property owners between 8am and 3pm from spring through Labor Day.
Is there valet parking at Harbour Town?
The Inn & Club at Harbour Town offers complimentary valet parking to guests staying at the hotel. Learn more about guest services and amenities.
What are the resort amenities offered at The Sea Pines Resort?
The Sea Pines Resort offers a number of privileges courtesy of the Guest Amenity Card. These include charging privileges, preferred reservations at resort-owned restaurants, preferred rates and tee times at all Sea Pines Resort golf courses, two hours of complimentary tennis per day and reduced rates on pickleball court time at Sea Pines Racquet Club, discounts with our certified partners and more. Learn more about guest benefits.
What are the guest services offered at The Sea Pines Resort?
Guests of The Inn & Club at Harbour Town receive exceptional services from our dedicated team. These include seasonal beach concierge services, personalized and attentive butler services, evening bar service in the living room and more. Learn more about guest services and amenities.
Is it possible to rent tennis and pickleball equipment at The Sea Pines Resort?
Yes, tennis and pickleball equipment is available to rent through the Sea Pines Racquet Club. Tennis rentals are $5 per racquet. Pickleball rentals are $20 for four paddles and balls.
What are the offered in-room amenities at The Inn & Club at Harbour Town?
In-room amenities at The Inn & Club at Harbour Town include a mini-bar stocked with beverages and snack favorites, Molton Brown luxury toiletries, complimentary Wi-Fi internet access and more.
Discover all amenities and guest services.
Do you offer babysitting services at The Inn & Club at Harbour Town?
No, The Inn & Club at Harbour Town does not offer babysitting services.
Are daily housekeeping services available at The Inn & Club at Harbour Town?
The Inn & Club at Harbour Town offers daily housekeeping services and is Sharecare Health Security VERIFIED™ with Forbes Travel Guide.
Learn more about how The Sea Pines Resort places on cleanliness both at the inn and throughout the resort.
What is the fee for valet parking at The Inn & Club at Harbour Town?
Valet parking is complimentary for guests of The Inn & Club at Harbour Town.
Dining
Do I have to dine at a certain time?
The last seating for dinner at all resort-owned is 9pm. Please check individual restaurant pages for opening and closing times.
What is the dress code for the restaurants?
The Sea Pines Resort offers a friendly, relaxed atmosphere; however, we kindly ask that you wear appropriate attire while dining at our restaurants.
- The Plantation Golf Club: Proper resort attire suggested. Non-smoking facility.
- Fraser’s Tavern: Proper resort attire.
- Quarterdeck: Casual attire.
- Links, an American Grill: Proper resort attire.
- Harbourside: Casual attire.
- Harbour Town Bakery & Café: Casual attire.
Proper Resort Attire
Proper resort ladies attire includes dress slacks, dress jeans, dress shorts, dresses, skirts and blouses. Proper resort attire does not include t-shirts, workout or swim apparel.
Proper resort gentlemen’s attire includes dress slacks, khaki slacks, dress jeans and dress shorts. Gentlemen are asked to wear a collared shirt or collarless dress shirt. Proper resort attire does not include t-shirts, tank tops, workout or swim apparel. Men’s hats are not permitted when dining inside.
We thank you and hope that you will find these requests to add to the enjoyment of your visit, as well as complement the resort experience.
Casual Attire
We ask that ladies wear appropriate cover-ups over their swimsuits while dining at our restaurants and that gentlemen wear shirts. Footwear is required. No wet bathing suits, please.
Can I make reservations for dining or onsite activities before I travel?
Reservations can be made within 120 days for the following restaurants:
- Quarterdeck
- Coast, Oceanfront Dining
- Fraser’s Tavern
- Links, an American Grill
The Sea Pines Resort Restaurant Pet Policy
We allow service dogs in all of our dining locations. Any dog that is acting aggressively or out of control is subject to being asked to leave.
For additional information about dog-friendly dining and activities, click here.
- Sea Pines Beach Club: Dogs are permitted on the lower deck (wood deck area).
- Harbourside: Dogs are permitted at this all-outdoor venue.
- Harbour Town Bakery: Dog are permitted in the outdoor seating area.
- Link’s, an American Grill: Service dogs only permitted.
- Fraser’s Tavern: Service dogs only permitted.
Weddings and Meetings
What venues are available for events at The Sea Pines Resort?
How do I submit an event RFP?
RFPs can be submitted on our contact page:
Does The Sea Pines Resort offer outdoor meeting space?
Yes, we offer outdoor meeting space at The Sea Pines Resort. This includes the deck of the Atlantic Room at Sea Pines Beach Club and 4,500 square feet of elevated outdoor porch space at Plantation Golf Club.
How do I book a group event at The Sea Pines Resort?
To book a group event at The Sea Pines Resort, submit a Meeting RFP or email our sales team, or call (843) 842-1434.
How do I submit a group event RFP?
Submit a group event RFP for The Sea Pines Resort via the form on our contact page.
How do I reserve a block of guest rooms at The Sea Pines Resort?
Contact our Group Sales Team to reserve a block of guest rooms at The Sea Pines Resort.
Where can I see pictures of meetings at The Sea Pines Resort Resort?
Visit our Meeting Facilities page to see pictures of meetings at The Sea Pines Resort.
What type of event planning and coordination services does The Sea Pines Resort offer?
The Sea Pines Resort offers services from our group sales team, catering services, audio visual services and more. Please submit a Meetings RFP for more information on all event planning and coordination services.
Do you offer any group specials and packages?
Yes, The Sea Pines Resort offers group Specials and Packages.
Does The Sea Pines Resort offer on-site catering?
What is the catering option for meetings at The Sea Pines Resort?
The Sea Pines Resort offers catering for every kind of event, from meetings to trade shows. In addition, each of our resort-owned restaurants may be used as banquet facilities. Learn more about meeting catering services.
All food and beverage menu planning, room set-ups and other pertinent details must be confirmed at least 30 days in advance of your event.
Do you cater to dietary restrictions?
We would be pleased to work with you to ensure all dietary restrictions are looked after while creating menus for your event.
What are the wedding venues at The Sea Pines Resort?
Sea Pines Resort venues wedding ceremonies and receptions for weddings include Sea Pines Beach Club, 18th Lawn of Harbour Town Golf Links, Liberty Oak, Atlantic Rooms, Champions Ballroom, Magnolia Room and more.
View all wedding venues.
How do I submit a wedding RFP?
To submit a wedding RFP at The Sea Pines Resort, please use our contact form.
Where can I see photos of weddings at The Sea Pines Resort?
Please visit our weddings gallery to see photos of weddings at The Sea Pines Resort.
What are the special offers for weddings at The Sea Pines Resort?
We offer a number of packages and special offers for weddings at The Sea Pines Resort.
Activities & Experiences
What experiences are available at The Sea Pines Resort?
The Sea Pines Resort offers an array of family-friendly activities and experiences.
These include golf, tennis, pickleball, bicycle trails, a full-service marina, Sea Pines Beach Club, boating, watersports and more.
How do I book experiences at The Sea Pines Resort?
Experiences and activities at The Sea Pines Resort can be booked directly online. For more information, please call (843) 842-1979.
What is there to do at The Sea Pines Resort?
There’s lots of things to do at The Sea Pines Resort, including daily activities, exciting events and a full array of experiences.
What are some local attractions or things to do on Hilton Head Island?
Local attractions on Hilton Head Island include the famous red-and-white lighthouse at Harbour Town, the legendary Liberty Oak where Gregg Russell performs nightly concerts in the summer and the Sea Pines Beach Club.
Is there a resort map available for The Sea Pines Resort?
Yes, to view notable landmarks, attractions, and locations at The Sea Pines Resort, please refer to our resort map.
General Questions
What's the weather like on Hilton Head Island?
Hilton Head Island enjoys warm weather all year, making The Sea Pines Resort an ideal location for golf any month of the year. Enjoy beach days as early as April, stretching late into the fall.
What's the closest airport to The Sea Pines Resort?
Hilton Head Island Airport is located mid-island approximately 15 minutes from the resort, while Savannah/Hilton Head International Airport is located in nearby Savannah, Georgia, about 45-50 minutes by car.
Careers
What are the current opportunities available at The Sea Pines Resort?
The Sea Pines Resort is currently hiring for a number of positions, including at our restaurants. To view these opportunities, please visit our Careers Page.
How do I apply for current positions?
To apply for any current position at The Sea Pines Resort, please visit our Careers Page.
How would you describe the work culture at The Sea Pines Resort?
Our Core Values are the heart of who we are and what we do!
- Honesty — We commit to demonstrate integrity and sincerity on a daily basis.
- Energy — We strive with passion to achieve the vision and mission of The Sea Pines Resort.
- Accountability — We honor our obligations and exceed the expectations of both our guests and teammates.
- Respect — We actively participate in a culture of caring for our guests and teammates.
- Teamwork – Through our culture of continuous learning and improvement, we recruit, hire, train and nurture the best talent in our industry.
What benefits are offered to the employees at The Sea Pines Resort?
Along with an outstanding work environment, our employees enjoy the following benefits and privileges:
- Competitive wages.
- Health, dental, vision, life and other insurance after a 60-day waiting period.
- Free unlimited golf rounds for all employees on Atlantic Dunes by Davis Love III and Heron Point by Pete Dye golf courses (cart fees apply).
- Discounted room rates for employees and family at both The Inn & Club at Harbour Town and our vacation homes and villas.
- Discount on resort dining, resort apparel and activities, including fitness center membership, tennis and golf.
- Special employee events.
- Additional voluntary benefits available through Colonial Life for full-time and part-time employees after 60-day waiting period.
- 401(k) with company match and profit sharing for all employees. (Must complete one year of service and 1,000 work hours to receive company match.)
- Employee referral program.
- Preferred pricing on tournament tickets to the RBC Heritage Presented by Boeing.
- Discounted room rates at our sister properties.